Ordered before 6:30 p.m. is delivered tomorrow or can be picked up at one of our stores (except Sundays) // Free home delivery from €100.00

General questions

In addition to cupcakes, Momade sells fine pastries, macarons, personalized cakes, chocolates, cookies and melocakes. Discover our offer in the shop now!

Mini cupcakes: 3–3.5 cm in diameter

Medium cupcakes: 4.5–5 cm in diameter

Standard cupcakes: 6–6.5 cm in diameter

Giant cupcake : 10 to 12 people (conical cupcake)

Curious about our opening hours? Click here To see what time our stores are open today!

During our business hours, you can reach us by phone at all our stores at +32 3 233 33 23 (and +31 73 851 72 10 for Momade ‘s-Hertogenbosch):

  • Choice Menu 1: Momade Reynders Street,
  • Choice Menu 2: Momade City Party Room,
  • Choice Menu 3: Momade Wijnegem Shopping Centre,
  • Choice Menu 4: Momade Brussels,
  • Selection menu 5: Administrative questions.

In addition, you can always send us an email at info@momadecupcakes.be or contact us through the contact form.

We offer gift certificates in denominations of €10, €20, and €50 at our stores. Our gift certificates are valid at all Momade stores, including those abroad.

Everything is packed in our own Momade packaging. We have different sizes so that the products are firmly packed and can be easily transported. We provide individual packing up to 5 products free of charge, from 5 products onwards we can pack them individually at an additional cost if required. Please contact us via the contact form.

All products are manufactured in our own workshop.

Our cupcakes stay on sale for a maximum of 2 days. Usually there is hardly any surplus, because we adjust our production to demand as much as possible. Should there be any surplus, we make sure that these cupcakes are donated to charities as much as possible, so they are not wasted.

Product Information & Allergens

Momade’s treats may contain up to 7 types of allergens. The product page always lists which allergens are present in each pastry. The meanings of these icons are explained below. For more information about potential cross-contamination, please visit this page.

 

           

With us, every cake and tartelette begins with a carefully crafted bottom. Our cakes have a classic Breton shortbread base, while the tartelettes have a lighter sablé or shortbread base that perfectly matches the fillings and toppings.

Unfortunately, we do not currently offer a gluten-free version of the Kalamansi.

We certainly have them! It's best to contact us for this at orders@momadecupcakes.be so we can look at the possibilities together.

In our vegan pastries, we use carefully selected plant-based ingredients that match the taste and texture of traditional products. The main substitutes are:

  • Sugar: zusto (sugar-free chocolate)
  • Milk: almond milk
  • Cream: lactose-free cream
  • Gluten: gluten-free flour, almond flour
  • Eggs: lime juice, vegetable yogurt
  • Butter: vegetable butter, sunflower oil
  • Lactose/vegan: vegan chocolate (milk and white), dark chocolate (always lactose-free)

We carry low gluten/sugar/lactose poor and vegan cupcakes. All our products may contain traces of nuts, gluten, milk and soy. Explore our vegan/low gluten range here!

Only fish gelatin is used in our patisserie.

Cupcakes are best stored for 3 to 4 days in a 7°C refrigerator. When consuming the cupcakes, remove them from the refrigerator half an hour in advance.

Macaroons are best stored 7 to 8 days in a 4°C refrigerator.

Patisserie is best stored for 2 to 3 days in a 4°C refrigerator.

Cookies are best stored 6 to 7 days out of refrigeration, at room temperature.

For packaged products such as chocolate and cookies, keep in mind the expiration date and recommended storage temperature on the label at the bottom of the package.

Yes, all products without fresh fruit can be safely frozen. This allows you to enjoy them again at a later time without loss of quality or taste.

Order

  1. Go to the shop,
  2. Select your products by preference,
  3. Open the shopping cart, then select ‘Checkout,’,
  4. Enter your name and address information,
  5. Select your delivery preference in the right column,
  6. Choose a delivery/pickup date,
  7. Choose a payment method,
  8. Order away!

Up for a surprise? When you order an assortment box, our pastry chef carefully selects a mix of different flavors just for you.

Since everything is freshly baked overnight, we can only fulfill same-day takeout orders if the requested cupcakes are in stock at our stores. You can call the stores to reserve the products you want for that same day.

During our business hours, you can reach us by phone at all our stores at +32 3 233 33 23 (and +31 73 851 72 10 for Momade ‘s-Hertogenbosch):

  • Choice Menu 1: Momade Reynders Street,
  • Choice Menu 2: Momade City Party Room,
  • Choice Menu 3: Momade Wijnegem Shopping Centre,
  • Choice Menu 4: Momade Brussels.

At Momade, we do everything we can to turn your gender reveal ideas into sweet treats. To do so, please contact us by email at orders@momadecupcakes.be or through the contact form on the website.

We do personalization in 2D (logo, name, photo, text...) and 3D (hand sculpted). All we need is your text or photo in Jpg or Pdf format. For a personalized order take contact with us, so together we can obtain the desired result.

Personalized orders must be placed at least 14 business days in advance.

At Momade, we take care of your wedding, birthday, baby shower, company party, event, summer BBQ, graduation party, special dietary needs, mother-in-law, and much more! We also make personalized pastries and cakes. For personalized orders, please contact us through our contact form.

Currently, it is not possible to place orders via social media. To place an order, you can always visit our online store or send an email to orders@momadecupcakes.be.

We can package all products as a gift, please remember to include this with your order. If you would like to add a personal message to your order, Add a greeting card at checkout.

Adding a personal message to your order can be done in two ways:

  • By adding a greeting card to your shopping cart. You can then write your message in the comments section when you check out.
  • By adding a personalized touch (in chocolate) to your shopping cart.

Would you like to personalize your order in a different way? Please send an email to ‘orders@momadecupcakes.be’ so we can discuss the options together.

The personalized text will be printed exactly as you submit it. Momade Cupcakes is not responsible for any errors in the text you submit.

At Momade Cupcakes, we want to make it as easy as possible for you to enjoy our delicious cupcakes. That’s why we offer you the option to purchase a handy plastic bag with your order for just €0.20. These plastic bags are perfect for taking your cupcakes home safely and hygienically.

For large quantity orders (cupcakes only), we provide the discounts below:

  • From 100 pieces : 3%
  • From 250 pieces : 5%
  • From 500 pieces : 7%
  • From 1000 pieces : 10%

First and foremost, we apologize for not meeting your expectations. Please contact us by email at orders@momadecupcakes.be or by phone at: +32 3 233 33 23.

Delivery, Pickup, and Changes to Your Order

We deliver your order ourselves—to your home, office, or any other location of your choice—in our specially equipped and refrigerated delivery vans. That way, we can be sure you’ll enjoy our high-quality products.

Did you provide a wrong address for delivery of your order? No problem! As long as your order has not been shipped yet, it can easily be corrected by our team. It is best to contact us by phone so we can act quickly.

Was your order already shipped or delivered to the wrong address? Then we can still deliver your order to the correct address, provided you pay the delivery cost again.

This is no problem at all. Please contact us at +32 3 233 33 23 or by email at orders@momadecupcakes.be.

Delivery on Sunday is no problem at all!

To obtain the correct delivery cost, we recommend that you enter your order on our online store. This way, the correct shipping cost for you is calculated based on your ZIP code. If you want multiple delivery addresses, the shipping cost is calculated based on a flat rate. Contact us for this!

Orders of €100.00 or more qualify for free home delivery throughout Belgium and North Brabant (the Netherlands).

Everything is packaged in our own Momade packaging. We offer various sizes to ensure that the products are securely packaged and easy to transport. We provide individual packaging for up to 5 products free of charge; for orders of 5 or more products, we can package them individually for an additional fee if desired. Please contact us regarding this. through the contact form.

Payment & Billing

In our stores, you can pay with Bancontact, MasterCard/Visa, or cash. Online, you can pay with Bancontact, MasterCard/Visa, Apple Pay, and iDEAL.

When you order a personalized cake, we will send you an invoice for the order. This invoice must be paid no later than the day before pickup. Unfortunately, without timely payment, it will not be possible to pick up the cake.

Would you like to cancel your order for a specific reason? You can do so free of charge as long as we haven't started processing the order yet, and no later than 10 business days before the scheduled pickup or delivery.

Yes, we accept payments with meal vouchers from Edenred, Pluxee, and Monizze at our stores in the Stadsfeestzaal (Antwerp), Wijnegem Shopping Center, and Brussels:

📍 Stadsfeestzaal: Meir 78 / Hopland 31, 2000 Antwerp
📍 Wijnegem Shopping Center: Turnhoutsebaan 5, Kiosk 701, 2110 Wijnegem
📍 Brussels: 61 Magdalenasteenweg, 1000 Brussels

Payment with meal vouchers is only accepted at these locations.

Through the online store

  • Receiving an invoice is certainly possible,
  • Please enter your business number and Chamber of Commerce number in the comments section,
  • We will provide you with an invoice via mail afterwards based on your billing information.

In store

  • Receiving an invoice is certainly possible,
  • Ask our staff member(s),
  • We will provide you with an invoice via mail afterwards based on your billing information.

All payments are secured through our payment system, Mollie.

Jobs

We are constantly working with job students at Momade. Are you interested in joining us? Then send your resume and cover letter to info@momadecupcakes.be.

Working at Momade? Feel free to forward your application via info@momadecupcakes.be and who knows, you might become our new colleague.